Return Policy
At Old School, we strive to provide you with the best possible shopping experience. However, please note that once a product has been opened or used, we cannot accept exchanges or returns due to the fact that they can no longer be resold.
If you receive a product that has been tampered with or damaged during shipping, please inform our Customer Care team within 24 hours of receiving it and include supporting images to substantiate your claim. This will allow us to address your concern as quickly as possible.
For quality complaints regarding a product, please contact our Customer Care team within 7 days of receiving your order.
Please note that Old School cannot be held responsible for any damage that occurs after delivery, and damages resulting from neglect, improper use, or incorrect application will not be covered under our exchange or return policy.
Exchanges will only be accepted if the product is returned in its original packaging, undamaged, and in a saleable condition, subject to the following terms and conditions:
All exchange and return requests will be checked and vetted by Old School.
Please note that we do not offer refunds once goods have been sold.